Privacy Policy

Effective Date: January 23, 2024

At Delta’s Rent a Car, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website’s contact form and booking system. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

   a. Contact Form: When you use the contact form on our website, we may collect the following information:

   • Your name.
   • Email address.
   • Phone number.
   • Any additional information you provide in the message.

   b. Booking System: When you make a car reservation through our booking system, we may collect the following information:

   • Your name
   • Contact details (address, email, and phone number)
   • Payment information (credit card details)
   • Driver’s license information
   • Rental preferences (car type, pick-up/drop-off locations, dates, and times)

2. How We Use Your Information:

   a. Contact Form: We use the information collected through the contact form to respond to your inquiries, provide customer support, and improve our services.

   b. Booking System: The information collected through the booking system is used to process and confirm your reservation, communicate with you about your rental, and improve our booking process.

3. Disclosure of Information:

   a. Third-Party Service Providers: We may share your information with third-party service providers involved in the rental process, such as payment processors, car rental agencies, and communication platforms. These third parties are required to adhere to data protection regulations.

   b. Legal Compliance: We may disclose your information if required by law, in response to a legal process, or to protect our rights, property, or safety, as well as the rights, property, and safety of others.

4. Security Measures:

   We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Cookies:

   Our website may use cookies to enhance your experience and provide personalized content. You can manage cookie preferences through your browser settings.

6. Your Rights:

   You have the right to access, correct, update, or delete your personal information. If you have any concerns or questions about your data, please contact us at:

   
   Delta’s Rent a Car
   Address: Rruga e Airoportit p.n, Fushë Kosovë Prishtina International Airport “Adem Jashari”
   Email: info@rentacardelta.com
   Phone: +383 48 715 815

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.